Powersports Ponderings
An insider's view
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Monday, May 11, 2015
Dealers
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"Honda motorcycle dealers are independent businessmen responsible for their own business transactions. In the event of a dispute with ...
Thursday, February 12, 2015
Electronic Manuals
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Often I am asked why the Big Five manufacturers don't make their owner's and service manuals available online. The fact is, they do...
Sunday, February 2, 2014
More on Management
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After decades of developing training materials addressing powersports management, I can't help these days but look at all service provid...
Thursday, January 2, 2014
Service Department Profit: Focusing on What Matters
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A service department's income statement consists primarily of four key elements: sales, cost of sales, expenses, and net profit. Sales ...
The ABCs of Service Department Time Control
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In the service department, it's all about time. Time is the service department manager's commodity, his or her stock in trade, the ...
Tuesday, December 31, 2013
More on dealer inside info
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Many people view powersports dealerships as equal to McDonald's franchises. They're not. Far from it. The arrangement between a m...
Sunday, December 29, 2013
yet more on powersports mechanics
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I've written a few things about powersports mechanics before. Links to a few of these articles are found below. One thing folks don...
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